PRABHAKARAN G

Education:

•  Diploma in Hospitality Management

Experience

• 10+ years of experience in Customer Service within the hospitality industry
• 6 years of hands-on experience in International BPO operations
• 1 year of experience as a Business Development Manager in the real estate sector
• Gained a diverse understanding of customer expectations across multiple industries
• Strong exposure to handling global clients, service standards, and relationship management

Marketing Edge

• Developed strong communication skills through multi-industry exposure

• Demonstrated professional email and telephone etiquette in client interactions

• Maintained a deep commitment to understanding customer needs

• Delivered tailored and effective solutions based on customer requirements

• Received multiple appreciation letters from previous organizations for consistent service excellence

• Guided by the core belief: “Service-oriented, not just business-oriented”

• Believe that success begins with listening, empathy, and problem-solving professionalism

• Keen to connect with like-minded professionals and explore opportunities for continuous growth and contribution